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best practices for sharing your influence with the people you serve.

Mandy Enright, MS, RDN, RYT Mandy Enright, MS, RDN, RYT

A Battle Cry to My Dietitian Colleagues

I spent the first decade of my professional career working as an advertising executive. People loved giving me suggestions for future ads or asking why pharmaceutical commercials involved people running in fields while a soothing voiceover announced scary side effects. At no time did I ever encounter anyone actively trying to do my job.  When I decided to pursue becoming a dietitian, I noticed one shocking and disturbing fact: I was hustling for years going to school full-time, taking the proper route toward becoming a credentialed Registered Dietitian, yet there were people who had never taken a single nutrition course touting themselves as “Wellness Professionals” doling out nutrition advice all across cyberspace.  The hardest pill to swallow is that people actually listened to them!

I spent the first decade of my professional career working as an advertising executive. People loved giving me suggestions for future ads or asking why pharmaceutical commercials involved people running in fields while a soothing voiceover announced scary side effects. At no time did I ever encounter anyone actively trying to do my job.  When I decided to pursue becoming a dietitian, I noticed one shocking and disturbing fact: I was hustling for years going to school full-time, taking the proper route toward becoming a credentialed Registered Dietitian, yet there were people who had never taken a single nutrition course touting themselves as “Wellness Professionals” doling out nutrition advice all across cyberspace.  The hardest pill to swallow is that people actually listened to them!

These days, the letters after your name don’t seem to matter as much as the followers you have on social media.  Your “influence” now determines your level of expertise—or at least the media has decided this is the case, given the exposure celebrities and bloggers with large followings receive.  However, the recent IFIC Food & Health Survey reveals that 83% of Americans have little or no trust in advice given from celebrities about food and diet, and named Registered Dietitians as the most trusted source of nutrition information.  So why aren’t dietitians getting the exposure commensurate with this level of trust?

This, my dietitian colleagues, is where I ask a favor of all of you.  It is time we SPEAK UP and BE LOUDER about our knowledge and expertise.  From your immediate social circles, to the community, social media channels, and beyond.  It’s time we, the Registered Dietitian Nutritionists, become THE go-to nutrition experts.  Whether you blog, ‘gram, tweet, or counsel patients face-to-face every day, be the voice of sound science among the nonsensical clutter. Use your influence to empower consumers to make smarter choices when it comes to their health, and make sure they mention it was a Registered Dietitian who helped them.  

We must continue seeking allies and endorsements about our expertise from respected medical professionals in the media and elsewhere.  We need to continue partnering with manufactures and marketing companies to become influencers in the food/beverage/health industry and among consumers.  Dietitians are more than just nutritionists with higher education and clinical experience.  We are THE health and wellness experts, and it is time we make our influence known.  

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Pulse Pulse

Proof That Experts Still Exist in the Field of Nutrition

Last week, at the Today’s Dietitian Spring Symposium, Dr. David Katz gave the keynote address in which he mentioned a 2014 article titled “The Death of Expertise” (The Federalist, 01/17/14). The idea sounded so much in line with one of my biggest fears as a nutrition scientist, I couldn’t wait to read it. 

The author, Tom Nichols, writes: 

“I fear we are witnessing the ‘death of expertise’: a Google-fueled, Wikipedia-based, blog-sodden collapse of any division between professionals and laymen, students and teachers, knowers and wonderers—in other words, between those of any achievement in an area and those with none at all.” 

Last week, at the Today’s Dietitian Spring Symposium, Dr. David Katz gave the keynote address in which he mentioned a 2014 article titled “The Death of Expertise” (The Federalist, 01/17/14). The idea sounded so much in line with one of my biggest fears as a nutrition scientist, I couldn’t wait to read it. 

The author, Tom Nichols, writes:

“I fear we are witnessing the ‘death of expertise’: a Google-fueled, Wikipedia-based, blog-sodden collapse of any division between professionals and laymen, students and teachers, knowers and wonderers—in other words, between those of any achievement in an area and those with none at all.” 

As a Registered Dietitian entering my 20th year in the profession, I’ve watched the food/nutrition blogosphere and social media grow exponentially—and alongside it, the even faster growth of self-proclaimed nutrition experts who not only reject the education of RDs but also reject science and rationality in favor of sensationalism and fear. It is this “death of expertise” that is potentially dangerous to all people who eat and also a risk to the RD as a profession. 

I tossed and turned all night after listening to Dr. Katz and reading Mr. Nichols article. Was there anything I could do to stop this disease from killing our profession? I pulled myself together for my “real job” and headed into the symposium. 

Along the way, I ran into an old friend and valued colleague who was speaking on how to be a qualified preceptor in order for students to have more opportunities to gain experience in the varied fields of dietetics. Without knowing it, she started to put my worries to rest. And then I went to the “expo”—the recently vilified, corporate-hamstrung, sometimes-dreaded vendor showcase (BTW, I am a vendor). For two hours, I talked to colleagues, answered questions from RDs with sincere interest in the science behind the product I represent and listened to other experts challenge the proposition of this product. I left the room hopeful, inspired and in awe of the professionals around me. 

While a few were bloggers and “media RDs,” most were dietitians with direct patient contact either in an in-patient or out-patient setting. Most had paid their own way to attend the symposium and most didn’t miss a single session. They were open to new ideas and eager for more and more information. It’s been a long time since I walked away from a vendor showcase without a single copy of a journal article left, and a list of people who asked for digital copies of full-text articles for their “reading pleasure.” The experience assured me that the Registered Dietitian is THE nutrition expert and is working tirelessly to maintain that expertise.

Why is this important? Because, at a time when marketing budgets are tight and digital/social communication is the darling of paid and earned “impressions,” you can’t forget to talk to the experts. Getting your information into the hands of the people who make professional recommendations to their clients guarantees that an expert is delivering your message. What’s even better, this information doesn’t have to be in the form of clever sound bites or complicated brochures. In fact, it can and should be a clear presentation of the science in a manner that respects the expert’s ability to draw his or her own conclusions, with a simple coupon to drive trial. 

So, I answered my own question: what can I do to stop the “death of the expert?” I can treat them with respect for their knowledge and experience, and for their time and effort in continuing to advance their expertise and that of the profession.

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